(Even if we often do not believe it!)
You often hear from problem solvers that while they solve sticky organizational issues, their bosses do not actually believe that their work activity contributes to the bottom line. The foregoing may often result because the relevant decision maker does not make a link between work activity and revenue generating ability in a business. However, we have to accept that all activity in a business, at some point will find its way to the income statement, either above or below the line, affecting the profit calculated.