Thinking Dimensions: E-Learning Root Cause Analysis Certification Now Available On Line

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"The KEPNERandFOURIE RCA is a powerful process that helps us think through and resolve problems in a structured and visible manner.

I strongly endorse this training. Significantly, it helps our Green and Black belts to implement their Lean Six Sigma initiatives."

Doug Smith, NAVSEA

Click each link below to learn more about each of the ThinkingWorks Processes

PriorityWise:
Setting Priorities and Gaining Focus

» CauseWise:
Efficiently Solving Problems

» SolutionWise:
Goal-Driven Decision Making

» RiskWise:
Proactive Risk Management and Avoidance

» ThinkingWise:
Structuring Complex Situations

KEPNERandFOURIE Root Cause Analysis Certification Now Available via E-Learning

Improve Your Individual and Organization's
Problem Solving Performance using a Proven Process

The KEPNERandFOURIE Root Cause Analysis process greatly assists managers and employees with a proven and globally supported methodology that improves their ability to think through a problem to resolution.

This work session builds your problem solving skills. You will learn and apply the Root Cause Analysis to real world problems experienced while implementing projects and operational improvement initiatives such as Lean, Six Sigma or TQM.

Benefits:

The KEPNERandFOURIE Root Cause Analysis process will accelerate your improvement efforts by enhancing your ability to:

• Solve problems quicker
• Sharpen analytical and intuitive thinking skills
• Discern often overwhelming or irrelevant data
• Make thinking visible to others
• Assist in “selling” your solution to senior staff
• Involve all relevant stakeholders in the process
• Save time and money when expediting operational improvement initiatives

DURATION: 1½ hours

INTENDED AUDIENCE: All managers and employees responsible for improving operational performance

MATERIALS PROVIDED: Downloadable Process and Question Cards for easy reference

CERTIFICATION: Upon successful test completion, a certificate of completion will be issued

Purchase KandF Root Cause Analysis Via E- Learning: $149.00 per user

LEARNING TOPICS INCLUDE

Understanding the difference between TRUE and ROOT cause

Learning why you must resolve TRUE CAUSE before ROOT CAUSE

How to involve stakeholders to ensure effective resolution

Applying divergent and convergent thinking techniques

Using destructive questioning techniques to establish cause

Evaluating root cause case studies to gauge successful applications

Incorporating root cause tools into your operational improvement initiatives

Improving your questioning skills and information gathering techniques