Our Bank had an historical way of making decisions. When I took over the leadership, I felt that my biggest challenge would be to elicit meaningful participation and commitment from all. KEPNERandFOURIE introduced their method of stakeholder analysis…their very specific technique of getting buy-in through participation. I was surprised at the outcome. It was easier to get information from everyone as they understood the process of decision making. Buy-in to our decisions was increased significantly. Mike Thompson CEO, Standard Bank