---
title: Blog - IT CSI | Rebecca Borough
description: IT Continual Service Improvement weekly blog.
---

[![Thinking_Dimensions_Global_Logo_black.png](https://www.thinkingdimensions.com/hs-fs/hubfs/Thinking-Dimensions-New-Logo-FINAL-1_2.png-1.webp?width=600&height=280&name=Thinking-Dimensions-New-Logo-FINAL-1_2.png-1.webp "Thinking_Dimensions_Global_Logo_black.png")](https://www.thinkingdimensions.com)

![TDG_BLOG_Head](https://www.thinkingdimensions.com/hs-fs/hubfs/TDG_BLOG_Head.jpg?width=2000&name=TDG_BLOG_Head.jpg "TDG_BLOG_Head")

# Blog - IT CSI

## Rebecca Borough

## Recent Posts

## [Remembering and Celebrating Chuck Kepner’s Legacy](https://www.thinkingdimensions.com/blog/it-csi/celebrating-chuck-kepners-legacy)

 By [Rebecca Borough](https://www.thinkingdimensions.com/blog/it-csi/author/rebecca-borough) on Feb 11, 2016 5:21:37 PM

[![](https://cdn2.hubspot.net/hubfs/540582/IMG_0131.jpg) ](https://www.thinkingdimensions.com/blog/it-csi/celebrating-chuck-kepners-legacy)

*On March 27th, a legendary force in decision-making and problem-solving has passed away...* 

[Continue Reading](https://www.thinkingdimensions.com/blog/it-csi/celebrating-chuck-kepners-legacy)

[All posts](https://www.thinkingdimensions.com/blog/it-csi/all)

CATEGORIES [IT SERVICE

](https://www.thinkingdimensions.com/blog/it-csi) [OPERATIONS

](https://www.thinkingdimensions.com/blog/industrial-problem-solving) [STRATEGY

](https://www.thinkingdimensions.com/blog/strategy) [KEPNER QUOTES

](https://www.thinkingdimensions.com/blog/kepner)

### Recent Posts

SIGN UP TO OUR NEWSLETTER

Sign up for our newsletter and receive updates that will help your business to grow. Do not waste time, we're here for you.

#### About Us

Thinking Dimensions is a global network of expert resources using KandF critical thinking tools to ensure individual, teams and companies are a **step ****ahead. **

 

**[![Contact Us](https://no-cache.hubspot.com/cta/default/358589/eab47bd9-71d5-4205-a064-aa2f6eb6fe27.png)](https://cta-redirect.hubspot.com/cta/redirect/358589/eab47bd9-71d5-4205-a064-aa2f6eb6fe27)   [Privacy Policy](https://www.thinkingdimensions.com/privacy-page)**

#### Menu

#### Contact Us

[fa icon="phone"] [+44 7890 518 167](tel:%2B44%207890%20518%20167)  

[fa icon="envelope"] [info@thinkingdimensions.com](http://mailto:info@thinkingdimensions.com)

[fa icon="home"] 100 Pall Mall, St James's, London, UK

[**](https://www.facebook.com/ThinkingDimensionsGlobalConsulting) [**](https://www.linkedin.com/company/thinking-dimensions-global-consulting) [**](https://twitter.com/TD_global)

 Copyright 2026 Thinking Dimensions Global. All rights reserved.

[[fa icon="chevron-up"]](https://www.thinkingdimensions.com/blog/it-csi/author/rebecca-borough#)

[![Thinking_Dimensions_Global_Logo_black.png](https://www.thinkingdimensions.com/hs-fs/hubfs/Thinking-Dimensions-New-Logo-FINAL-1_2.png-1.webp?width=600&height=280&name=Thinking-Dimensions-New-Logo-FINAL-1_2.png-1.webp "Thinking_Dimensions_Global_Logo_black.png")](https://www.thinkingdimensions.com)

[![Contact Us](https://no-cache.hubspot.com/cta/default/358589/eab47bd9-71d5-4205-a064-aa2f6eb6fe27.png)](https://cta-redirect.hubspot.com/cta/redirect/358589/eab47bd9-71d5-4205-a064-aa2f6eb6fe27)

![](https://googleads.g.doubleclick.net/pagead/viewthroughconversion/871691188/?guid=ON&script=0)