---
title: Blog - IT CSI | ITRCA
description: ITRCA | IT Continual Service Improvement weekly blog.
---

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# Blog - IT CSI

## [Press Release: Global Problem Solving Expert Presents IT Root Cause Analysis Workshop](https://www.thinkingdimensions.com/blog/it-csi/press-release-global-problem-solving-expert-presents-it-root-cause-analysis-workshop)

 By [Mat-thys Fourie](https://www.thinkingdimensions.com/blog/it-csi/author/mat-thys-fourie) on Oct 20, 2017 5:42:17 PM

[![](https://www.thinkingdimensions.com/hubfs/img/Blog_Photos/pressreleaseITRCA.png) ](https://www.thinkingdimensions.com/blog/it-csi/press-release-global-problem-solving-expert-presents-it-root-cause-analysis-workshop)

## Learn a groundbreaking approach to finding the Root Cause the first time every time.

First seen on [Cision PR Newswire](https://www.prnewswire.com/news-releases/global-problem-solving-expert-presents-it-root-cause-analysis-workshop-300540324.html).

Topics: [ITRCA](https://www.thinkingdimensions.com/blog/it-csi/topic/itrca) 

[Continue Reading](https://www.thinkingdimensions.com/blog/it-csi/press-release-global-problem-solving-expert-presents-it-root-cause-analysis-workshop)

## [How to Improve IT Problem Solving Maturity Levels](https://www.thinkingdimensions.com/blog/it-csi/how-to-improve-it-problem-solving-maturity-levels)

 By [Mat-thys Fourie](https://www.thinkingdimensions.com/blog/it-csi/author/mat-thys-fourie) on Oct 6, 2017 11:46:52 PM

[![](https://www.thinkingdimensions.com/hubfs/img/Blog_Photos/ITProblemMaturityLevels.png) ](https://www.thinkingdimensions.com/blog/it-csi/how-to-improve-it-problem-solving-maturity-levels)

Topics: [Blogs - IT CSI](https://www.thinkingdimensions.com/blog/it-csi/topic/blogs-it-csi) [IT Problem Solving](https://www.thinkingdimensions.com/blog/it-csi/topic/it-problem-solving) [ITRCA](https://www.thinkingdimensions.com/blog/it-csi/topic/itrca) 

[Continue Reading](https://www.thinkingdimensions.com/blog/it-csi/how-to-improve-it-problem-solving-maturity-levels)

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