---
title: Strategic Transformation Blog | Customer Insights (3)
description: Customer Insights | Strategic Transformation weekly blog.  (3)
image: https://www.thinkingdimensions.com/hubfs/13_426A9574.jpg
---

# Customer Insights (3)

[![](https://www.thinkingdimensions.com/hubfs/img/Blog_Photos/bangkok.jpg) ](https://www.thinkingdimensions.com/blog/strategy/knowing-your-customers-how-and-why-it-pays)

[![](https://www.thinkingdimensions.com/hubfs/img/Blog_Photos/bangkok.jpg) ](https://www.thinkingdimensions.com/blog/strategy/knowing-your-customers-how-and-why-it-pays)

## [Knowing Your Customers: How and Why it Pays](https://www.thinkingdimensions.com/blog/strategy/knowing-your-customers-how-and-why-it-pays)

 27 Jan 2016

[Scott Newton](https://www.thinkingdimensions.com/blog/strategy/author/scott-newton)

*“I am always amazed to learn who our customers are and why they choose to buy from us”*-a CEO of a...

[Read More](https://www.thinkingdimensions.com/blog/strategy/knowing-your-customers-how-and-why-it-pays)

[Customer Insights](https://www.thinkingdimensions.com/blog/strategy/topic/customer-insights)

[![](https://www.thinkingdimensions.com/hs-fs/hub/358589/file-2566064861-jpg/img/Stock_Photos/FasterBoat.jpg) ](https://www.thinkingdimensions.com/blog/strategy/will-it-make-the-boat-go-faster)

[![](https://www.thinkingdimensions.com/hs-fs/hub/358589/file-2566064861-jpg/img/Stock_Photos/FasterBoat.jpg) ](https://www.thinkingdimensions.com/blog/strategy/will-it-make-the-boat-go-faster)

## [Will it Make the Boat go Faster?](https://www.thinkingdimensions.com/blog/strategy/will-it-make-the-boat-go-faster)

 5 Mar 2015

[Scott Newton](https://www.thinkingdimensions.com/blog/strategy/author/scott-newton)

In September of 2000 during the Sydney Olympics the British 8+ rowing team achieved something...

[Read More](https://www.thinkingdimensions.com/blog/strategy/will-it-make-the-boat-go-faster)

[Customer Insights](https://www.thinkingdimensions.com/blog/strategy/topic/customer-insights)

[![](https://www.thinkingdimensions.com/hs-fs/hub/358589/file-2117035420-jpg/img/Blog_Photos/Customer_Segmentation.jpg) ](https://www.thinkingdimensions.com/blog/strategy/why-poor-b2b-segmentation-drains-profits)

[![](https://www.thinkingdimensions.com/hs-fs/hub/358589/file-2117035420-jpg/img/Blog_Photos/Customer_Segmentation.jpg) ](https://www.thinkingdimensions.com/blog/strategy/why-poor-b2b-segmentation-drains-profits)

## [Why Poor B2B Segmentation Drains Profits:](https://www.thinkingdimensions.com/blog/strategy/why-poor-b2b-segmentation-drains-profits)

 20 Nov 2014

[Tim Lewko](https://www.thinkingdimensions.com/blog/strategy/author/tim-lewko)

3 steps to Take Now to Fix Poor Segmentation

**A. Introduction **

There is something alarming about the...

[Read More](https://www.thinkingdimensions.com/blog/strategy/why-poor-b2b-segmentation-drains-profits)

[Customer Insights](https://www.thinkingdimensions.com/blog/strategy/topic/customer-insights)

[![](https://www.thinkingdimensions.com/hs-fs/hub/358589/file-1816445902-jpg/Customer-Survey.jpg) ](https://www.thinkingdimensions.com/blog/strategy/what-are-your-customers-thinking-and-what-can-you-do)

[![](https://www.thinkingdimensions.com/hs-fs/hub/358589/file-1816445902-jpg/Customer-Survey.jpg) ](https://www.thinkingdimensions.com/blog/strategy/what-are-your-customers-thinking-and-what-can-you-do)

## [What are your customers thinking? And what can you do?](https://www.thinkingdimensions.com/blog/strategy/what-are-your-customers-thinking-and-what-can-you-do)

 9 Oct 2014

[Scott Newton](https://www.thinkingdimensions.com/blog/strategy/author/scott-newton)

 A question that invariably runs through the mind of every board, every CEO, and every steering...

[Read More](https://www.thinkingdimensions.com/blog/strategy/what-are-your-customers-thinking-and-what-can-you-do)

[Articles and Insights - Strategic Transformation](https://www.thinkingdimensions.com/blog/strategy/topic/articles-and-insights-strategic-transformation), [Customer Insights](https://www.thinkingdimensions.com/blog/strategy/topic/customer-insights)

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