Root Cause Analysis Training for IT Professionals
Gain an ITIL-centric skillset that will help you reduce operating costs, slash incident investigation time & overcome project failures.
“The most effective decision in modern business today is a decision that consists of various actions implemented over a period of time.” Making a Choice Thirty years ago and more, the motto was to...Read more
During the 1980’s, we were all taught that decision making requires us to think in terms of objectives, alternatives and potential risk. In essence, methodologies focused on...Read more
“If we were to decide now, would we still enter the businesses we are in today? And if not, what are we going to do about it?” (Drucker, 1992 and 1999) || Read More
Managers and executives get paid to take action and deliver outcomes that improve the condition of the business. Decision-making is THE pivot point and mechanism to make things happen in a company. || Read More
When reviewing the data of many industrials companies, we have found at Thinking Dimensions that there is frequently a “One Size Fits All Pricing” syndrome which is hampering performance and limiting sales. || Read More
With the onslaught of information, speed and complexity of business - the simple foundation of decision making and its criticality for managing organizational effective ness is often overlooked.
CorVel has for a decade achieved much improved strategic planning and execution by working with Tim Lewko and Thinking Dimensions.
-- Gordon Clemons, Chairman and CEO of CorVel (NASDAQ:CRVL)
TDG’s strategic process is thorough and direct. It drives the company to get to the heart of the strategic opportunities and zero in on what global opportunities to pursue and those to terminate.
-- Andrew Warrington, COO - United Conveyor Corporation - Global Industrial with Operations in NA, EMEA and APEC
The structure and common processes provided by KEPNERandFOURIE gave us the platform and confidence to deal with incidents swiftly and accurately. For the first time we are confident that we are finding the real true causes of incidents.
-- Doug Farrell - Manager Major Incidents of a large International Investment Bank
I know the stuff works, because once we get a problem solving team together we normally have the answer (technical cause) within 90 minutes. The KEPNERandFOURIE methodologies are now fundamental in our approach to all incident and problem investigations. We have reduced our "error unknown" list by at least 64%".
-- Liam Edwards - Executive Director – Global Infrastructure