From order entry to paid invoice, people and process issues arise that negate the full potential of all production systems.
Expeditious resolution of issues not only saves time, money and resources, it differentiates the competitive advantage between companies.
"The KEPNERandFOURIE RCA is a powerful process that helps us think through and resolve problems in a structured and visible manner. I strongly endorse this training. Significantly, it helps our Green and Black belts to implement their Lean Six Sigma initiatives.”
Former Dean of / NAVSEA L6S College
“Our Recovery Team acquired the specially enhanced skills of how to get the most accurate Incident Statement through the use of their 'object' & 'fault' procedure. We embedded this into our regular questioning and this small step on its own reduced the MTR on incidents by at least 40%-60%.”
Major Incident Manager / Unisys
"Thinking Dimensions LLC was awarded the Medallion of Excellence for its contribution to the fleet by the Commander of U.S. Naval Sea Systems in 2012. This is the first time the award has been presented to an outside organization."