"I know the stuff works, because once we get a problem solving team together we normally have the answer (technical cause) within 90 minutes. The KEPNERandFOURIE methodologies are now fundamental in our approach to all incident and problem investigations. We have reduced our 'error unknown' list by at least 64%."

"My immediate reaction to these ideas and these philosophies is —practical, accessible and useful.... The ideas will have an immediate impact on your business. A rarity these days."

"Tim Lewko and Thinking Dimensions were brought on board because we needed a common approach to strategy that was practical, decision based and integrated financials. In addition, rather than name brand consultants we wanted a strategy process that forced our executives to sweat through tradeoffs and own implementation."