---
title: Blog - IT CSI | leadership
description: leadership | IT Continual Service Improvement weekly blog.
---

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# Blog - IT CSI

## [Two Situations Move Leaders to Action - Inspiration or Desperation](https://www.thinkingdimensions.com/blog/it-csi/two-situations-move-leaders-to-action-inspiration-or-desperation)

 By [Mat-thys Fourie](https://www.thinkingdimensions.com/blog/it-csi/author/mat-thys-fourie) on Jun 17, 2015 7:52:00 PM

[![](https://www.thinkingdimensions.com/hubfs/img/Blog_Photos/InspirationorDesperation.jpeg) ](https://www.thinkingdimensions.com/blog/it-csi/two-situations-move-leaders-to-action-inspiration-or-desperation)

Which one are you?  The challenge in most organizations today is the lack of efficient and capable problem solvers. Problems are caused by either a combination of three components, namely: [**People, Process and Communications**](https://www.thinkingdimensions.com/resources/blog/strategy/many-organizations-say-our-people-are-our-greatest-asset). When crisis or major issues occur in large organizations, blame game is not uncommon. Hence don’t fire or change your staff, but change the way they think and ask questions.

Topics: [leadership](https://www.thinkingdimensions.com/blog/it-csi/topic/leadership) 

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