--- title: Blog - IT CSI | John Hudson (2) description: "London, UK | Partner of Thinking Dimensions Global
Mr Hudson focuses on the delivery and support of the RCA suite of KEPNERandFOURIE™ products with particular emphasis within the IT environment. He draws on almost 20 years of experience within the IT industry in the UK and Southern Africa. His particular strengths relate to the development and refining of products and content specific to client needs.
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His particular strengths relate to the development and refining of products and content specific to client needs. ## Recent Posts ## [Can you identify the problem solvers in your organisation? The 10 questions to ask to identify them](https://www.thinkingdimensions.com/blog/it-csi/can-you-identify-the-problem-solvers-in-your-organisation-the-10-questions-to-) By [John Hudson](https://www.thinkingdimensions.com/blog/it-csi/author/john-hudson) on Feb 4, 2013 3:28:00 PM [![](https://www.thinkingdimensions.com/hs-fs/file-673871838-jpg/img/jh_ITRCA_Deviations3_July.jpg) ](https://www.thinkingdimensions.com/blog/it-csi/can-you-identify-the-problem-solvers-in-your-organisation-the-10-questions-to-) “The problems are solved, not by giving new information, but by arranging what we have known all along.” Ludwig Wittgenstein Philosopher (1889 – 1951) As we approach more complex problems to solve we acknowledge that we cannot provide all the information ourselves to work through the required processes. Topics: [Blogs - IT CSI](https://www.thinkingdimensions.com/blog/it-csi/topic/blogs-it-csi) [Continue Reading](https://www.thinkingdimensions.com/blog/it-csi/can-you-identify-the-problem-solvers-in-your-organisation-the-10-questions-to-) ## [How good is your IT Incident Investigation?](https://www.thinkingdimensions.com/blog/it-csi/how-good-is-your-it-incident-investigation) By [John Hudson](https://www.thinkingdimensions.com/blog/it-csi/author/john-hudson) on Jan 29, 2013 3:33:00 PM [![](https://www.thinkingdimensions.com/hs-fs/file-670078849-jpg/img/370004pa52vt818.jpg) ](https://www.thinkingdimensions.com/blog/it-csi/how-good-is-your-it-incident-investigation) Using the same old key to unlock IMPROVEMENTS in the IT performance? Want a new key? How good is your IT incident investigation? CIO’s may answer this question by having this thing in mind: “We seem to fight fires all the time and never have enough time or resources to resolve critical MIS issues permanently.” Topics: [Articles and Insights - IT CSI](https://www.thinkingdimensions.com/blog/it-csi/topic/articles-and-insights-it-csi) [Continue Reading](https://www.thinkingdimensions.com/blog/it-csi/how-good-is-your-it-incident-investigation) ## [The three secrets to supercharging your MIM](https://www.thinkingdimensions.com/blog/it-csi/the-three-secrets-to-supercharging-your-mim) By [John Hudson](https://www.thinkingdimensions.com/blog/it-csi/author/john-hudson) on Jan 22, 2013 3:51:00 PM [![](https://www.thinkingdimensions.com/hs-fs/file-675806461-jpg/img/secrets-e1378231931578.jpg) ](https://www.thinkingdimensions.com/blog/it-csi/the-three-secrets-to-supercharging-your-mim) Nothing beats a well-trained skilled team with specific roles and good leadership. We see teams like these all the time in various sporting events. The skilled team using a specific model with a resolution process, including the appropriate tools and techniques, will beat a chaotic situation every time. Topics: [Articles and Insights - IT CSI](https://www.thinkingdimensions.com/blog/it-csi/topic/articles-and-insights-it-csi) [Continue Reading](https://www.thinkingdimensions.com/blog/it-csi/the-three-secrets-to-supercharging-your-mim) [[fa icon="angle-double-left"] Prev](https://www.thinkingdimensions.com/blog/it-csi/author/john-hudson/page/1) [All posts](https://www.thinkingdimensions.com/blog/it-csi/all) CATEGORIES [IT SERVICE ](https://www.thinkingdimensions.com/blog/it-csi) [OPERATIONS ](https://www.thinkingdimensions.com/blog/industrial-problem-solving) [STRATEGY ](https://www.thinkingdimensions.com/blog/strategy) [KEPNER QUOTES ](https://www.thinkingdimensions.com/blog/kepner) ### Recent Posts SIGN UP TO OUR NEWSLETTER Sign up for our newsletter and receive updates that will help your business to grow. 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