All businesses seek continuous improvement, but it only happens through change. Change is accomplished when management sets clear, unwavering expectations for the organization to repeatedly apply the right “thinking” tools to build the experience required to affect/sustain change that delivers the desired results. Change is about influencing “hearts and minds,” it is systematic, and it is manageable.
The Formula for Stable and Dynamic Change
By Keith Pelkey on Mar 10, 2015 2:18:12 PM
Topics:
Change Management
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